Our products are designed for the majority of common skin needs and goals. Dark spots? Yep. Aging? Absolutely. But, we're still working to develop formulas for acne-prone skin. If this is your primary concern, hang tight and we'll have something for you in the near future.
For skin conditions that typically require medical care, such as eczema or rosacea, we recommend you seek extended care from a medical professional.
Once you finish your skin profile and at-home skin test, we'll analyze your results and customize formulas with key ingredients for your skin. Skincare products will ship automatically, typically within 2 - 4 business days of completing your skin analysis. If you're eager to get your new skincare routine started, be sure to complete both parts of the skin analysis ASAP.
All of our products are carefully formulated by Pure Culture's team of skincare experts. We use clean, effective ingredients, ethically sourced and backed by science, in personalized combinations to match your skin's goals and needs. Learn more about what’s inside your skincare.
Congratulations, and yes! All of the ingredients we use are safe for expecting and breastfeeding mothers, so there's no need to let us know before we personalize your skincare and routine.
We don't offer sample sizes due to the custom nature of our products. We suggest beginning with our starter kit - your skin analysis allows us to personalize skincare and a routine that will make you glow.
Our skincare does not contain SPF. We recommend applying SPF before you head outdoors and reapplying SPF regularly during prolonged sun exposure. Wearing a hat is a great way to give your skin an extra layer of protection, too.
Our skin analysis combines an online skin profile questionnaire with an at-home skin test, to provide us with comprehensive insight into your unique skin needs. The skin profile includes a brief series of questions about your skin goals, lifestyle and environment. The at-home skin test kit will ship directly to you, so you can easily measure your skin barrier and skin condition from the comfort of home. No need to send anything back to us, just input your answers into your Pure Culture account and we'll craft formulas for your unique skin.
The skin analysis is essential for providing your tailored formulas and a routine that supports your skin's specific needs, your complexion goals, your lifestyle, and the environment you live in. You can purchase a starter set of products, but we won't know which ingredients to include in your custom skincare until you've completed your skin analysis. Don't worry! The skin analysis is simple and only takes 15-20 minutes to complete.
We'll mail the skin test kit directly to you, and you can complete it at home whenever you are ready. No need to mail anything back to us - just log your results in your Pure Culture account.
The skin analysis takes about 15 - 20 minutes, from start to finish.
Plan on 5 - 10 minutes to complete your skin profile, and about 10 - 15 minutes for your at-home skin test. If it's easier for your schedule, you can complete the skin profile before the at-home skin test is delivered.
And please note: for best results we recommend doing the at-home skin test in the morning, before you wash your face or apply products.
Right away! As soon as you complete your skin analysis we'll analyze the data and personalize your skincare formulas and routine.
If you purchased the Pure Culture starter set, your skincare products will ship automatically, typically within 2 - 4 business days of completing your skin analysis. If you did not purchase a starter set, products typically ship within 2 - 4 business days of skincare purchase date.
If you have any questions about your formulas or want to update your skin analysis, please contact our team at firstname.lastname@example.org.
We only use ingredients that meet global clean beauty standards. All of our ingredients and materials are ethically sourced, and our partners must meet our highest standards. Click here to learn more about the ingredients we use.
Our products are 100% free of parabens, sulfates, mineral oil and phthalates. Transparency in ingredients is paramount for us. To find out which clean, effective ingredients we do use, click here.
Yes! All of our formulations are vegan and cruelty-free.
No way! All of our skincare is cruelty-free.
Yes, all of our skincare is pH balanced to help achieve and maintain healthy skin.
Being kind to our planet is extremely important to us. We use recyclable packaging to minimize our impact. Our skincare bottles are glass, our cleanser tubes are made from sugarcane and our paper products are FSC certified. As always, check with your local recycling facility to ensure these materials are recyclable in your neighborhood. Or better yet, reuse the packaging for a crafty project.
Try checking any hidden areas at your delivery location, since your shipping carrier may have left your package where it's not easily visible for security. If you still can't find it, don't fret. Carriers sometimes mark packages as "delivered" before they've dropped off. Please contact your carrier directly if it's been more than two hours since you received the delivery notification.
Not right now. We only sell and ship our products within the United States.
We’re confident that your custom skincare routine will help deliver a healthy, nourished complexion. If you try it, and don't love it, contact us within 30 days for a complimentary reformulation or refund.
We accept Visa, Mastercard, Discover, Shop Pay, Apple Pay, Paypal, Google Pay and Pure Culture gift cards.
Never. We do not store any payment information.
Nope! Only one promo code per order, please.
We tailor formulas to each person's unique skin, so gift cards are the best way to give the gift of Pure Culture Beauty.
Your recipient will receive an email with your personalized message and link to redeem the gift card. Planning ahead? You can pick the date of delivery, too. You'll receive a confirmation email once the gift card has been delivered.
After adding items to your cart and starting the checkout process, you'll be able to enter your gift card number and select "apply."
Gift cards do not expire. We'll be here to get you started when you're ready.