My package was marked as delivered, but I didn't receive it—is it lost?

Try checking any hidden areas at your delivery location, since your shipping carrier may have left your package where it's not easily visible for security. If you still can't find it, don't fret. Carriers sometimes mark packages as "delivered" before they've dropped off. Please contact your carrier directly if it's been more than two hours since you received the delivery notification.

Do you offer international shipping?

Not right now. We only sell and ship our products within the United States.

What is your return policy? What are my options if I'm not totally satisfied with my products?

We’re confident that your custom skincare routine will help deliver a healthy, nourished complexion. If you try it, and don't love it, contact us within 30 days for a complimentary reformulation or refund.

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